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What is enterprise mobility

Amit Ashwini
May 10, 2015

Thanks to enterprise mobility, more employees are able to work away from the office by using cloud services and mobile devices. Not only does this term refer to workers and their mobile devices, but the mobility of corporate data as well. If an employee needs to use their iPad to show information to a Client, they can easily upload their corporate presentation from their PC to their cloud storage service. Is this system flawless? Absolutely not, but it does show enormous potential when it comes to changing the infrastructure of the entire corporate world. Let's take a moment to discuss a few of enterprise mobility's most critical points.

Building A Reliable Infrastructure

When we consider mobile infrastructure, it's easy to see that it provides the very foundation on which enterprises create their mobile solutions. This means that it must be both pervasive and well-designed. However, the infrastructure is quite often neglected due to arising issues within the business that need immediate attention. And because users are not complaining about the wireless network, business owners put this particular issue on the back burner. What these companies soon come to realize is that there are several benefits to virtualization. They experience improved security; their business has continuity, and they gain access to their legacy applications.

It's All About Successful Integration

As technology evolves, people are expecting to not only use their phones to manage their personal life but their professional life as well. In fact, the line has become so blurred that many don't acknowledge the term 'office hours' because work is always just a click away. They view mobile technology as a way to improve customer satisfaction and increase their profit margins.

Because of this, just as websites were rapidly created in the 90's, mobile applications are being created with the exact same fervor. As a matter of fact, they can't be created fast enough; and this is often a huge feat considering obstacles such as the short life cycles of devices, the lack of application development tools, privacy issues, costs for development, the shortage of development expertise and perhaps most importantly, the security risks.

Security and Identity

It's important to keep in mind that just because a company goes mobile, it doesn't mean they won't still face fundamental information security risks. Enterprise security teams often find themselves at a lost when it comes to controlling the mobile endpoint. IT organizations are often faced with figuring out the best ways for users to authenticate when they are operating tablets and smartphones. This is why there is currently a huge focus on using mobile device services as authenticators for gaining accessing. Third-party software vendors want to fill the void in order to solve security and identity issues.

Adapting Professionally

Just as there are kinks within the security, enterprises are also struggling to adapt to their new employment norms that are taking place as a result of wireless networks, social media, handheld devices, and cloud-based solutions. Mobility is changing the way people interact with these tools. One now has to open several applications in order to do work on their desktop PC.

So Why Use Enterprise Mobility?

Many Global Industry Analysts are predicting that by 2018, the global market for enterprise mobility will have reached $218 billion dollars. This is because mobile devices are able to increase the speed of operations. They are extremely good at data collection and help companies make faster decisions. They lead to quicker reporting of certain events and reach a wider audience. They have the ability to improved productivity due to data collection in real-time. And among many other things, they also help to reduce a company's expenses. Ultimately, enterprise mobility means that a company will attain higher profits based solely on its efficiency gains.

An Itemized List Of Benefits

A researcher at Digital Workplace Group pointed out 10 distinct advantages of enterprise mobility. He feels that it helps with portability; it leads to greater digital communication and engagement amongst employees. It helps with availability; it increases productivity and can deliver crucial operational information --and in real time. It allows the company to share; it improves customer service and encourages learning and the transfer of knowledge. It gives the company access to data in context; this allows for better customer service and increased productivity.

Enterprise mobility captures your data in real time; this way there is great productivity throughout the entire process. It offers an improvement in user experience; there is a higher level of engagement among the company's workforce. It makes it so that there is personal ownership of these devices which can help to reduce the costs and increase engagement. This system creates independence which leads to efficiency and a reduction in costs. It gives access to geolocation which improves and enhances productivity. Also, built-in cameras allow for data scans and video recording.

So How Does This Affect Your Company?

Your company will ultimate experience and increase in operational speed and efficiency. This is especially true in industries that depend on maintaining tedious webs of activities to keep the business in operation. You can expect to collect your data more efficiently. This helps you to make better decisions and allows you to share information in real-time.

Business owners will benefit from faster reporting which benefits your mobile sales apps and allows you to better allocate your resources. Your company will experience an increase in its visibility, and this is especially very useful to the oil industry.

However, one of the main benefits is that you will be able to collaborate more. This will take place through social networking. And if you are a large company with a multi-level hierarchy, this will encourage cross-functional problem solving and teamwork.

The Takeaway

If companies learn how to institute BYOD (Bring Your Own Device) policies wisely, then it may be just what's needed to take the company to a new level. And though mobile technology can be somewhat disruptive when it comes to communication, content, social software and collaboration, it can also create a better user experience overall. Enterprise mobility may seem challenging and tedious, but it can lead to seamless interactions among employees, employers, and their customers.

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Amit Ashwini